Constant Contact Knowledge Base (2023)

FAQs

Can Constant Contact be used as a CRM? ›

But let's be clear: Constant Contact is not a CRM system. A CRM system is a shared database. It is where you keep information about everyone that touches your business.

Fortunately for you, Constant Contact's platform has all the website tracking tools you need to reach these goals. If you're new to this and you feel overwhelmed, there's no need. Below, we'll cover everything you should know, including: What is web analytics.

Constant Contact is email marketing software that primarily helps businesses create branded emails, websites, online stores and more in one online marketing platform.

As a popular alternative to Constant Contact, Mailchimp integrates with a variety of apps like WordPress and Zapier. Overall, Mailchimp's advanced features make it a great alternative to Constant Contact. The free plan, though, is a bit limited compared to other Mailchimp alternatives.

Moosend, MailerLite, and SendinBlue could be the smarter (and cheaper) choice. If we are going to compare, Mailchimp is a Constant Contact alternative that's more intuitive to use. It also has more modern email templates design.

Moving from private to public. The next major initiative for Constant Contact is to migrate its applications from its private OpenStack-based cloud to the Amazon Web Services (AWS) public cloud.

They provide us with information about areas of our Websites visited, time spent on our Websites, transactions performed, and any error messages you receive.

Tracking your Constant Contact Emails in Google Analytics:

Under “Additional Options” (on the right side of the screen) make sure that the “Google Analytics” box is checked and that you give it a unique Google Analytics Campaign Title. For instance, if it is a monthly newsletter, include the month and year.

For starters, Constant Contact doesn't have a free plan (it offers a 60-day free trial, regardless of the number of subscribers or emails sent).

Does Constant Contact allow CBD? ›

Email marketing for CBD brands

Beware, some email companies do not work with CBD businesses: Mailchimp. Constant Contact.

Constant Contact is HIPAA compliant because it will sign a BAA. However, the BAA does not allow you to transmit PHI.

Re-engagement emails: Mailchimp offers Customer Re-engagement Emails, while Constant Contact allows you to identify and target unengaged contacts with segmentation.

The security of your Constant Contact account is important to us! To help keep your account more secure from hackers and account takeovers, we're in the process of requiring users to enroll in Multi-Factor Authentication (MFA), at no additional cost.

As you grow your email marketing efforts, Mailchimp remains the less expensive choice. If you have 500 contacts, Mailchimp's most basic paid plan (Mailchimp Essentials) costs $9.99 per month. Compare that to $20 for Constant Contact's cheapest plan (Constant Contact Email).

Email automation is built into Constant Contact. Simply click “Create,” then “Email Automation” to get started. Automated welcome emails reach new subscribers the second they sign up — at a moment when they're new to your list and want to hear from you.

Our integration with Salesforce allows you to auto-sync contacts and leads data into Constant Contact to save time and send more targeted emails that get better engagement. There are three methods available for import: by Contacts List, Leads List, or Campaign List.

It automates data sync in real-time and updates immediately when a contact or lead record changes. Once you create a lead in Salesforce, it'll be reflected as a contact in Constant Contact.

Thank you for reaching out to us through the Community. Our system will automatically dedupe the lists if the same contacts are spread over multiple lists. Also, any contact that unsubscribes will automatically be removed from all lists and will be placed within the Unsubscribed status.

At Constant Contact, we make it easy for you to send text messages only to contacts that truly want to receive them.

Can you print from Constant Contact? ›

Download and print an email

Click the Campaigns tab. Find the email you want to download and click . . . > Download & print.

With Constant Contact, you can create an HTML email in a few ways: make a customizable branded email marketing template. choose a non-branded template and make it your own. use a customizable “blank” template.

How to connect Constant Contact + Microsoft Outlook. Zapier lets you send info between Constant Contact and Microsoft Outlook automatically—no code required. Triggers when a new contact is added to your account.

Constant Contacts Forms for WordPress helps you to build professional, mobile-optimized sign-up forms that automatically match the theme and style of your WordPress site.

You can create up to 1,000 different lists to segment and manage your contacts. Click Contacts. Click Lists.

Google Analytics can provide some information on who is visiting your website via the Network Report. The Google Analytics Network Report stores Service Provider data to show which service provider visitors are using to access your site.

By default, Google Analytics tracks each and every pageview on your site, including admin pageviews and visits by bots. So, when you're writing, editing, and previewing your site, it records each of your visits as a real pageview and prepares reports including those logged in pageviews.

*Packages have a monthly send limit of 24 times your total contacts and an overage fee of $0.002 per email. List sizes over 50,000 contacts are automatically upgraded to our Plus plan.

Is there a daily email limit on Constant Contact? ›

There isn't a daily send limit, it would just be a matter of your emails being interrupted if they receive too many spam reports and/or unsubscribes when sent out. If you're still on a trial account, your cap is 100 emails until you have a paid account (Email or Email Plus).

Use of CBD products, including those derived from hemp, could lead to a positive urinalysis for THC. Knowing use, possession, or distribution of marijuana and any product derived from or containing marijuana, including CBD, is illegal for all military members under Article 112a, Uniform Code of Military Justice (UCMJ).

They're marked in your account as "unsubscribed" and can no longer be sent emails. If you send an email to a list that includes an unsubscribed contact, we prevent the email from being sent to that contact.

Pornography, or illicitly pornographic sexual products. Visual content that encourages or depicts child exploitation or abuse of children. Escort services. Cryptocurrency.

From the My Account page in your Constant Contact account, you can view, print, or email past invoices with just a few clicks. Printing out an invoice makes budgeting and storing easy, while emailing it allows you to quickly send it to a colleague for review.

You can choose to send it immediately, or schedule it to go out at a future date and time, up to a year in advance. If you add more contacts to your list before the scheduled date, they receive your email too!

HIPAA Applicability and Protections

Importantly, the HIPAA Privacy Rule does not apply in the following circumstances: (1) the health data at issue does not constitute PHI; and (2) the PHI is collected, used, or maintained by a non-Covered Entity (except for a Business Associate, as that term is defined in 45 C.F.R.

It forces them to use third-party tools or basic text editors to create an email template, which is time-consuming and frustrating. Also, their templates are not very appealing, and options are pretty limited. Moreover, it's not easy to find free email templates that you can use for all of your emails in Mailchimp.

Mailchimp offers simple marketing automation features

You have the option to split your audience with if/else rules, send different emails to different audiences, use time delays, tag and group your audience members, or even make subscribers repeat a journey.

MFA's Aren't As Safe As They Appear

It is true that if we use a TOTP authenticator, no one can steal a code being sent from a server to a user (unlike Email or SMS). It's entirely possible, however, for “bad guys” to steal that token on the way to the server.

Is a fingerprint considered MFA? ›

The MFA solution identifies your fingerprint and compares it with three or more fingerprint templates that are encrypted and stored on a server. To protect your privacy, your fingerprint image is not captured or stored; instead, a template is used.

MailChimp offers the Free plan for up to 500 contacts and 2,500 emails per month (with ads). The Essentials plan starts at $13/month for 500 contacts and 500k emails. The Standard plan adds advanced automations, starting at $17/month, and Premium gives you all-areas access from $299/month.

Some of the best Mailchimp alternatives for email marketing are Moosend, Hubspot, Omnisend, GetResponse, Constant Contact, MailerLite, AWeber, and Mailjet.

Once upon a time, differentiating between the two was simple: Contact Centers centralize and support a company's customer service operations, while CRMs, or Customer Relationship Management platforms, centralize customer interaction and marketing data.

Contact management software vs. customer relationship management (CRM) Although contact management software and CRM software overlap in some areas, there is a difference: A contact management system offers basic features, whereas CRM software provides advanced tools to integrate sales, marketing and reporting tasks.

Is Mailchimp a CRM? Mailchimp offers all the CRM tools small business marketers need, allowing them to aggregate, organize, and manage audience data in one place. In fact, many Mailchimp customers already use the platform as their CRM.

Customer relationship management (CRM) software helps your business organize and optimize relationships with your existing and potential customers. Email marketing and CRM platforms can be used together to organize contacts, automate campaigns and store customer data.

There are three main types of CRM systems: collaborative, analytical, and operational.

If you sell products online and spend a lot of time updating your site, you'll probably want a reliable CMS to streamline things. Conversely, if you spend more time interacting with clients and following leads, a CRM will serve you well.

You Don't Need a CRM System If:

You only get a small number of leads a week. With less leads, there is less to remember! You only have a few large customers who you can manage easily. If you only have a few key customers, then its much easier to manage them and a CRM system might not be necessary.

Is Salesforce a CRM or CMS? ›

Salesforce CMS is built natively on the world's #1 CRM, so you can deliver personalized experiences at every step.

What are the major types of CRM? Three major types of CRM are analytical, operational and collaborative.

CRM and CMS are software tools for online businesses. Customer relationship management software (CRM) keeps track of all your leads and customers by recording and reporting their interactions with your website. A content management system (CMS) is used for building and managing a website.

A CRM solution is any tool or platform you use to aggregate data and manage personal relationships with your customers. Mailchimp is a powerful marketing automation platform, but we also have a number of tools that can help you manage and interact with your audience all within our platform.

In fact, you can turn your basic Gmail account into a CRM system quicker than you can say Gmail CRM. In this article, we'll uncover how to organize and manage customer data inside Gmail, save email templates and send bulk emails from Gmail, and bring your team together inside Google apps.

Outlook can work as a stand-alone CRM tool. Using CRM as an effective CRM solution has the following benefits: 1) Cost – Outlook is normally included with the purchase of MS Office or MS Office 360. 2) It is simple to add contacts to Outlook.

eWay-CRM is CRM that sits right inside Microsoft Outlook.

It helps companies all around the world manage customers, sales, and projects. eWay-CRM has also a marketing module so you can send email campaigns right from your CRM.