Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a...Read more
Email and sms marketing tool.
We use constant contact to communicate with all of our constituents on a regular basis. Each of our divisions uses the platform to update …
Constant Contact is being used as our primary marketing email sending and list storage service. We also use it to for event registration …
We used Constant Contact for several of our clients to deliver electronic emails. We did experience some difficulties with the product. …
I used it as the main database management tool, while also using it for our email marketing campaigns and email analytics. I took over …
We predominantly use Constant Contact for our mass emailing campaigns. The product allows us to reach more people than other products on …
We used Constant Contact in our Marketing department for email marketing and sales campaigns. Our Account Management department also used …
Constant Contact is primarily used for mass email communications for a number of clients that I have worked with for marketing efforts. In …
Constant Contact is utilized by our Program Administrative Assistants. We utilize Constant Contact to send out community resources to the …
We used Constant Contact to send our newsletters as well as segmented emails. We would create lists of audiences and import them into CC …
We use Constant Contact to send out monthly newsletters to groups of clients, past clients, and prospective clients. It helps keep us in …
At my organization we use Constant Contact nearly everyday to interact with our customers and members. By easily creating emails and …
Constant Contact is a very important tool within my department for the different kind of email campaigns we run.
Our use of Constant …
We have used Constant Contact for quite a bit for both our B2C list as well as our B2B list for media contacts that we would send our …
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Email deliverability reporting
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CRM Platform by SharpSpring
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.constantcontact.com/pricing…
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $9.99 per month
Test drive Constant Contact with sample data and real use cases
Using software to manage lists, send emails, automate email campaigns and track results.
WYSIWYG email editor
Ratings(Video) Constant Contact Review 2022 📧 [Email Marketing Service]
Users can create html emails through a drag-and-drop interface, without html coding knowledge.
Users can tailor email, website or landing page content depending on the viewer or recipient (e.g., email salutations that include the recipient’s name).
Ability to test dynamic content
Users can test dynamic content prior to launching a campaign.
Users can create web pages that are customized to a particular email or campaign. Landing pages often include web forms which can capture visitor information and integrate it back into the MA software.
Users can experiment with different variations of a campaign and measure results. Testable aspects might include subject lines, header images, or landing page copy.
Users can easily optimize emails and landing pages for mobile devices.
Email deliverability reporting
The software helps ensure inbox delivery of email campaigns, through features such as deliverability tests, opt-in management, bounce handling, suppression lists, dedicated IP addresses, and delivery monitoring.
This involves creating, filtering, editing, merging and de-duping lists of contacts.
Triggered drip sequences
The software allows users to set up automatic / drip email campaigns triggered by certain events.
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
The software offers pre-built reports with metrics standard to the category.
Users can create custom reports.
This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.
This allows marketers to validate URLs and find any broken links before sending out their email campaigns.
This allows marketers to verify that proper link tracking is set up before sending out their email campaigns.
This allows marketers to validate images used in their emails to ensure images and GIFs display correctly in their audience’s inboxes.
This allows marketers to see how their emails will be displayed within different web browsers and within different email service provider (ESP) platforms.
Email Accessibility Tools
This type of tool scans emails before they are sent out to ensure that design and code are optimized for accessibility across different browsers.
Spelling and Grammar Check
This feature checks emails for spelling and grammatical mistakes before they are sent out.
Spam testing allows marketers to test their email against most major spam filters before sending out their email campaigns.
This allows marketers to test out emails to see how they will display across multiple different applications and web browsers.
- Tech Details
Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.
Constant Contact aims to help users:
- Grow their audiences
Build your list fast with landing pages, social media lead ads, and more.
- Deepen customer relationships
Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business.
- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.
- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online, faster.
- Supported: WYSIWYG email editor
- Supported: A/B testing
- Supported: List management
- Supported: Standard reports
- Supported: Spelling and Grammar Check
- Supported: Email Previews
- Supported: SMS Marketing
Deliver for your business with our Email Marketing tool.
Grow your audience with our List Growth tools.
Simplify your social media efforts with our Social Marketing tools.
|Deployment Types||Software as a Service (SaaS), Cloud, or Web-Based|
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- The Power of Relationships
Constant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.
Constant Contact starts at $9.99.
Reviewers rate Email deliverability reporting highest, with a score of 8.6.
The most common users of Constant Contact are from Small Businesses (1-50 employees).
Companies can't remove reviews or game the system. Here's why
They've been around a while
Their interface is ok
Easy to sign up and enter your payment information
Impossible to cancel. You have to call a number and wait on hold FOR A LONG TIME.
Archaic compared to newer tools.
Tracks contacts who were sent, clicked, and opened each email.
Allows our teams to create lists and tags to keep constituents organized.
Provides colorful and attractive email templates.
It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
Constant Contact's email-creation UI is easy and powerful. This makes creating new emails and newsletters fast for even non-technical users. The user has many options to customize the email with images, buttons, links, and more.
Constant Contact is more than just a email sending service. Their other campaign types include event registration, surveys, and A/B tests. Each of these campaigns can add value to your company beyond just email.
Constant Contact offers many email templates to choose from. Whether you are looking to send a bulk newsletter or a more personal note, there will be template for you to work off of and further customize.
Constant Contact's list management UI is not the best. Selecting a list on the Contacts home page does not link you directly to the list, so refreshing the page means you have to re-select the list, which is a couple clicks away. This becomes troublesome when updating contacts in a separate tab and hoping to refresh the list page to see the results.
The UI of the Contact page is also not great. There is a confusion between lists and tags, and the data fields are not organized well.
The reporting features, while useful, lack customizability. More than surface level data analysis needs done with an import into Excel.
Rather easy to use
Simple instructions for using
Very responsive in its use
"Free trials" that are actually free
options for designing emails
variety of programs like event registrations and polls
Database management is really good
email templates need more in the wide format
pricing levels based on database numbers is not good.
customer service was a bit slow
Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
Reporting: sometimes, IT departments automatically open and click on all the links in emails, and those are sometimes reported as real opens and clicks. It's hard to tell.
Email builder: we use different software for creating emails, and then export them over to Constant Contact. There isn't a plethora of options and flexibility within their email builder.
Importing lists: it would be beneficial to us if we could somehow export from our Salesforce lists directly to Constant Contact. Instead, we need to export from Salesforce to Excel, and then import to Constant Contact.
You can accomplish quite a bit using the drag and drop interface, so there is less custom HTML required.
Easy to use for folks who are not tech savvy.
Very quick upload speed for contact lists when compared with other email marketing vendors.
Easy to customize contact lists.
Displays much more consistently across different email clients when compared with other email marketing vendors.
Drag and drop interface can be buggy. For example, when you drag in a component, sometimes the email template keeps scrolling, so you're not able to actually drop in the component.
Reporting is a bit confusing. There are 2 different ways to access reporting and I believe only one of them allowed you to view click rates for embedded links.
Limitations on the drag and drop interface. For example, you're not able to create a sidebar that spans the entire length of the email, which was a request from a client.
Allows you to send out mass emails.
Allows you to customize templates.
Allows you to send out surveys.
I have no suggestions.
Easily Design and create emails to send
Integrate with many different tools and systems
Easy to use interface and reporting
They are not a CRM but their contact management could use some improvements
Pricing could be more affordable
Would love to see better support when needed
Cazoomi Salesforce integration is great.
Being able to have buckets of different contacts is appreciated.
The ability to easily edit the newsletter template is awesome.
Sometimes the UI isn't sticky and changes don't get saved.
Ease of use
Value for money
Embedding videos needs updating
Frequent glitches within building designs
Drag and drop email editor.
Contact list management
User interface should be more intuitive. As an example, it took me a while to figure out the social media posting widget.
The need for better integration with 3rd party software tools.
Constant Contact allows the users to send unlimited emails and just pay per list size.
The software does welcome emails pretty well and allows you to set up all sorts of automation.
The branded templates and starter templates are very useful and look good.
The interface is definitely a bit difficult to use and it takes some getting used to.
More customization and exporting of html would be awesome.
They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
Contact metrics are very easy to manage
I can handle a large number of contacts
It is an excellent alternative for database administration
Sometimes the monitoring parameters are not the simplest
Contact Database Management
Large Group and Sub-Group Email Messaging
Email Results and Metrics
Glitch in the email builder resets font to default if you backspace after a return
Certain functions (like RSVP) can be capture for free on other platforms, but not Constant Contact
Somewhat limited background selection options (but is improving)
Customer lists management
Scheduling email blasts with ease
I was pretty happy with it the way it is.
Less learning curve
Easy to use
Great for using a consistent template
The integration with Facebook could be better. The thumbnail that's autogenerated doesn't always look great.
Consistent Look across Users
Drag and Drop
I didn't really think it was very user friendly
I prefer HubSpot
User experience needs some work
It doesn't have the same user friendly features that HubSpot has
I'd like to see a major update
Easily email to different groups
Strong data management
Pretty straight forward user interface
Some spacing issues on actual emails compared to on the preview screens
Runs slow compared to other services I've used for this
Not always as intuitive as it comes across from the beginning
Ease of start up
Ease of transfer of contacts
The ability to track who opens the messages
We have had no issues within the way we use it
Automation of email campaigns
Ability for quick analysis of emails
Keep tailored templates that hold to the brand guidelines
Easy to use for the lower end user
Logs out frequently
Still seems to go to spam folder
Training options(Video) Constant Contact Overview - Top Features, Pros & Cons, and Alternatives
Is Constant Contact legit? Constant Contact is a legit email marketing software for small businesses. It safely stores your customer data and offers a secure way to manage your subscribers.How popular is Constant Contact? ›
In a popularity contest, Mailchimp wins hands-down with 69.84% of the email marketing market share. Constant Contact may be its top competitor, but its market share is only 5.74%.What is a competitor for Constant Contact? ›
Comparing Prices of Constant Contact Alternatives
Sendinblue. ActiveCampaign. HubSpot Email Marketing. GetResponse.
In November 2015, Constant Contact was acquired for $1.1 billion by Endurance International.Will Constant Contact send duplicates? ›
If you send an email to several lists and a contact appears on more than one of them, we automatically prevent them from receiving duplicate copies of your email. We also have safeguards in place to prevent you from adding duplicate email addresses to your account when you add or import contacts.Is Constant Contact hard to use? ›
Constant Contact is easy to use, making it a good option for both experienced and novice email marketers. As you can quickly create campaigns, it is also suitable for users without much experience using email marketing software.What's the difference between Mailchimp and Constant Contact? ›
Re-engagement emails: Mailchimp offers Customer Re-engagement Emails, while Constant Contact allows you to identify and target unengaged contacts with segmentation.Can you cancel Constant Contact anytime? ›
If you've canceled within Constant Contact's 30-day money-back guarantee period, your account will be closed immediately. If you've canceled after 30 days, then the account will run until the cancellation date stated in your confirmation email, which is usually your next billing date.Does Constant Contact work with Gmail? ›
How to connect Constant Contact + Gmail. Zapier lets you send info between Constant Contact and Gmail automatically—no code required. Triggers when a new contact is added to your account. automatically do this!Can you automate emails in Constant Contact? ›
Email automation is built into Constant Contact. Simply click “Create,” then “Email Automation” to get started. Automated welcome emails reach new subscribers the second they sign up — at a moment when they're new to your list and want to hear from you.
Although there is no limit, it's always important to keep in mind we do charge based on the amount of active contacts in your account. So as your contact levels increase, so will your monthly charge.Can Constant Contact be used as a CRM? ›
marketing tools specifically designed for small-to-medium size businesses (SMBs). Constant Contact and Pipeliner CRM combine to bring automatic synchronization between your email marketing and your CRM. By using these two apps together, you'll save time, money, and create more targeted marketing and sales campaigns.Can you use Constant Contact with godaddy? ›
Solution: When you copy and paste the Hostname that Constant Contact generates, it includes your domain name in that text. That part needs to be deleted before you paste the text into the TXT file on Godaddy. It worked immediately after leaving that part out. Solved it!Does Constant Contact allow CBD? ›
Email marketing for CBD brands
Beware, some email companies do not work with CBD businesses: Mailchimp. Constant Contact.
Constant Contact allows for the following language choices: Danish. Dutch. English.Does Constant Contact require double opt? ›
Make your new contacts confirm that they want to be part of your contact list by including a checkbox in your WordPress form. Asking your new sign-ups to confirm their interest with a "double opt-in" isn't required, but it's the strictest way to obtain consent to send your emails.Can someone resubscribe to Constant Contact? ›
Unsubscribed contacts can resubscribe themselves by clicking a link in any Constant Contact emails they've retained, or by using the account owners sign-up form.How do I stop my contacts from duplicating? ›
To disable the auto-sync, tap the toggle next to Automatically back up & sync device contacts to the Off position (grey or white). To enable the auto-sync, tap the toggle next to Automatically back up & sync device contacts to the On position (blue or green).Is it bad to wear daily contacts longer? ›
Don't Overwear Your Daily Disposable Lenses
Wearing contact lenses for an excessive amount of time will reduce the amount of oxygen your eyes receive which might cause complications to your eyes. Besides, lack of rest can swallow your eyes leading to abrasion and even bacterial infection.
One of the benefits of using an email marketing provider like Constant Contact is that you have access to professionally-designed email templates. These templates are designed to make it quick and easy to get your message out to your audience and ensure you look professional when it lands in the inbox.
Daily disposable lenses are worn for one day only. They aren't designed to be resistant to germs, bacteria, or other buildup that collects on the lens throughout the day.Is Constant Contact good for email marketing? ›
Constant Contact is our pick for the best email marketing service for small businesses. It has everything a small business needs to create effective campaigns, including affordable plans and easy-to-use tools.Can I use Constant Contact for free? ›
For starters, Constant Contact doesn't have a free plan (it offers a 60-day free trial, regardless of the number of subscribers or emails sent).How long does Constant Contact take to send? ›
Performance is good - If your email's spam complaints and bounce rates are within Constant Contact's guidelines, Constant Contact generally releases the email to everyone on your list within 24 to 48 hours.What is the purpose of Constant Contact? ›
Constant Contact aims to help users: - Grow their audiences Build a list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Create professional emails, segment the list and automate messages to drive more engagement and sales for a business.How many emails can Constant Contact send at once? ›
Create and send emails
During your trial, you have 60 days to create campaigns and test them out with up to 100 email sends total (an email sent to one unique contact = one send, so an email sent to 10 contacts = 10 sends).
There isn't a daily send limit, it would just be a matter of your emails being interrupted if they receive too many spam reports and/or unsubscribes when sent out. If you're still on a trial account, your cap is 100 emails until you have a paid account (Email or Email Plus).What is the best free contact management software? ›
- The Best Free CRMs of 2023.
- Zoho CRM.
Thank you for reaching out to us through the Community. Our system will automatically dedupe the lists if the same contacts are spread over multiple lists. Also, any contact that unsubscribes will automatically be removed from all lists and will be placed within the Unsubscribed status.Can you send texts through Constant Contact? ›
At Constant Contact, we make it easy for you to send text messages only to contacts that truly want to receive them.
According to data from Constant Contact, the best time for financial advisors to send their emails is on Monday at 6 pm (local time). Messages sent around this time showed to have the best average open rates. This is likely due to subscribers being refreshed and engaged after the weekend.How many businesses use Constant Contact? ›
We have data on 142,090 companies that use Constant Contact. The companies using Constant Contact are most often found in United States and in the Nonprofit Organization Management industry. Constant Contact is most often used by companies with 1-10 employees and 1M-10M dollars in revenue.What is a good open rate for email? ›
What is a good open rate for email? A good email open rate should be between 17-28%, depending on the industry you're in. While knowing these numbers is a great starting point, it's worth it to look into your specific industry averages and compare your metrics with those in your specific industry.