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Trustpilot
Why insure your iPhone 11 with so-sure
24-72 hour replace or repair
We aim to replace or repair your phone within 24-72 hours after your claim is approved
Up to 80% money back
Connect with friends and get rewarded when you and your connections don't claim
Low excess from just £75
Download the so-sure app and validate your phone to reduce your excess
Comprehensive iPhone 11 Insurance that starts immediately
Losing your iPhone 11 can be a hugely frustrating situation, especially if you rely on your phone to keep in touch with friends, family and colleagues. Our top rated rated smartphone insurance makes it easier to bounce back after your device is lost, stolen or accidentally gets damaged.
With our comprehensive insurance, you’ll be fully covered for theft or loss, letting you rest easy if your phone suddenly goes missing. We also provide cover for any accidental damage that happens to your iPhone, such as a cracked screen or accidental water damage.
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International travel
90 days of globe trotting, from backpacking to business you're covered
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Out-of-warranty breakdowns
Phone breaks out of warranty, no worries you're covered
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Accidental damage
Don't worry we can usually repair this device so its a good as new
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Theft or loss
Phones been snatched, don't stress we've got your back
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Accessories
No tunes, no problem. You're covered up to the value of £100 inc. VAT
Losing your iPhone 11 can be a hugely frustrating situation, especially if you rely on your phone to keep in touch with friends, family and colleagues. Our top rated smartphone insurance makes it easier to bounce back after your device is lost, stolen or accidentally gets damaged.
With our comprehensive insurance, you’ll be fully covered for theft or loss, letting you rest easy if your phone suddenly goes missing. We also provide cover for any accidental damage that happens to your iPhone, such as a cracked screen or accidental water damage.
-
International travel
90 days of globe trotting covered
-
Out-of-warranty breakdowns
Phone breaks out of warranty, no worries you're covered
-
Accidental damage
Don't worry we can usually repair this device so it’s as good as new
-
Theft or loss
Phones been snatched, don't stress we've got your back
-
Accessories
No tunes, no problem. You're covered up to the value of £100 inc. VAT
With great iPhone 11 Insurance, comes great responsibility
Worried about losing your Apple iPhone 11? We're here to help. Our hassle-free claims process (and our UK-based claims team) makes it fast and easy to get a replacement if your iPhone 11 goes missing or is stolen while you’re out and about, running errands or traveling abroad.
We aim to provide a replacement or perform a complete repair for your handset in 24-72 hours after approving your claim. Our fast, efficient team completes 74% of claims in 24 hours or less, meaning you’ll have a new or repaired phone in your hand without having to wait.
Thousands have picked SO-SURE for peace of mind.
Trustpilot
What makes so-sure better than the rest?
Our customers love us – that's why thousands of customers have joined the so-sure family.
 | Protect Your Bubble loveit |
|---|---|
| Up to 80% cashback every policy year if you and your friends don’t claim | |
| Excess from | |
| £25 | £50 £30 £25 |
| Theft/Loss: target time to replace | |
free courier 1-2 work days | Within 48 hours hours working days |
| Damage: how to send and time to repair from receipt | |
free courier 1-2 work days | free courier paid post/in person paid post |
| Maximum age of phone since purchase | |
| No restrictions | 6 months 36 months 36 months |
| Features | | Protect Your Bubble | loveit coverit | insurance2go |
|---|---|---|---|---|
| Up to 80% cashback every policy year if you and your friends don’t claim | ||||
| Excess from | £25 | £50 | £30 | £25 |
| Theft/Loss: target time to replace | 24 hours | Within 48 hours | Within 24 hours | Within 3-5 working days |
| Damage: how to send and time to repair from receipt | free courier 1-2 work days | free courier Within 6 work days | paid post/in person Within 3 work days | paid post Within 7 work days |
| Maximum age of phone since purchase | No restrictions | 6 months | 36 months | 36 months |
Info correct as of Sep 2nd 2021 - data taken on a first phone covered basis
iPhone 11 Insurance
FAQs
Here's the top questions we get asked.
I have more Q's
Why should I use you?
Unlike other insurers, we're less focused on profit, and more focused on giving customers value. Our mission is to make insurance better and cheaper for honest people, and that's why we've developed clever anti-fraud tech that makes your life easier. Plus we're the only insurer that gives you money back.
- Instant cover from purchase
- We aim for 24-72 hour replacement or repair once your claim is approved
- Hassle-Free Claims
- Low excess from just £75 when validated with our anti-fraud technology. If not validated then excess is £150
- No proof of purchase required upfront, or at all when you use our anti-fraud technology
- Rewards when you and your connections don't claim - up to 80% of your premium back
I bought a used phone/my friend gave me an older phone can I still insure it?
Yes we are able to insure second-hand phones provided they are in full working condition, without any damage.
Can I insure a mobile phone I bought from eBay or another auction site?
Yes, you can take out insurance on a second hand phone.
The phone bought needs to have originally been sold into the UK or European Union market prior your purchase (e.g. we don't insure models sold in China).
How much is excess?
Our excess is as low as £75 when you validate your phone with our app.
What is an IMEI number and how do I find out the IMEI of my mobile phone?
The IMEI (International Mobile Equipment Identification) number of your mobile phone is a unique identification code that is specific to your mobile phone. If you change your mobile phone, it is important that you call us so we can update your policy with the correct details.
For iOS (Apple) users:
Unfortunately, as we need your serial number on iOS you can’t just dial a number (although dialing the same number as above will reveal your IMEI number).
As such you can find both numbers by going to Settings > General > About.
If you’re using our app (or if requested by support), you can take a screenshot by pressing the Sleep/Wake and Home buttons at the same time until you see the screen flash quickly.
For Android users:
The easiest way to find your phone’s IMEI number if you’re on an Android device is to simply dial *#06#.
If you’re still having trouble, then you should be able to find it in Settings > About phone > Status > IMEI information.
Your serial number will be on the Status screen.
If requested by support, you can take a screenshot on most Android phones by holding the volume down and the power buttons for 1-2 seconds. The screen should flash and the photo can be found in your photos app.
I have more Q's
iPhone 11 Specs 🧐
- Camera: 12 MP
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- Size: 5.9
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- Screen Resolution: 828 x 1792
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- RAM: 4 GB
24-72 hour replace/repair
We understand it's stressful to be without your phone, that’s why we aim to get you back up and running quickly after your claim is approved. While we aim for 24-72 hours, some repairs may take a little longer.
Included as standard
Did you know that most insurers do not cover loss as standard and will charge you an extra £1-3 per month.
Up to 80% cashback every year
We reward our careful customers. If you and your connections don't make a claim we return up to 80% of your premium back at the end of every policy year.
Excess from £25
We are the only company to offer up to £100 off your excess if you can prove your phone is not damaged using our app. It's as simple as taking a selfie of your phone!
No Proof of Purchase
If you validate your phone is good working condition using our app (prior to your claim), you do not need proof of purchase. If you don't do this, you may need to provide proof of purchase when making a claim.
Policy Holder’s Full Name
Policy holders must be over 18 years old, a UK resident, and be the main user of the mobile phone. The mobile phone must also have been purchased within the UK.
IMEI Number
Unlike other insurers we ask for this now, so if your phone is lost or stolen you dont have the additional hassle of finding this information. If your phone has more than one IMEI number (dual sim phones) just provide us with the first number shown.
Serial Number
Unlike other insurers we ask for this now, so if your phone is lost or stolen you dont have the additional hassle of finding this information.
Billing date
Select your billing date
Unlike cards, Direct Debit is not an instant payment method.
In the case of weekends & bank holidays, it can take up to 3 working days after your selected date for payments to leave your account.
Please also be aware that it can take up to 7 days to initially setup your Direct Debit & you will not be able to select dates before your first payment is taken.
Confirm Bank Details
Why do we ask you to enter your bank details twice? 🤷🏻♀️
If your payment fails, you will be in danger of losing cover for your mobile phone and could face issues making a successful claim.
So, that’s why we ask you to enter your Sort Code and Account Number twice… to make double sure they are correct! 👍
